Health & Safety
We train our engineers to be health and safety conscious at all times. If you have any specific health & safety issues please bring this to our attention, prior to installation. (e.g. dangerous or hazardous substances, dangerous – equipment, working environments, animals or food hygiene regulations)
Our standard warranty period is 12 months.
However, if you sign up for our annual service agreement for the related system, we will extend the warranty of all parts to 24 months. To activate this offer our service agreement must be accepted within 30 days of receipt.
We require a minimum payment of 50% of the quoted cost prior to the commencement of our work.
We require full payment of all outstanding balances at the completion stage of any installation.
For all credit account customers, our payment terms are 30 days unless agreed otherwise.
Bespoke items will require full payment at the time of placing an order. See examples below
Manufacture – Once the manufacture of a gate commences we are unable to stop its production and therefore any projects with a bespoke design will require full payment of this portion of the quotation.
Bespoke components – where work requires the purchase of specialist or non-stock items we reserve the right to charge the full amount for these components before work commences.
Standard T’s&C’s apply to all other parts of the quotation (50% payment before the commencement of any work)
If your system requires a first and second fix
If our quotation includes labour to first fix, our quoted price will be based on a maximum of 3 block visits to your premise.
Block Visit – A set of consecutive visits on separate occasions to carry out the installation.
Additional labour charges may be applied at our discretion for any extra visits due to circumstances outside our control.
Detection & Lighting Coverage
Our engineers will set up security lights to cover the customer’s specified area return visits to alter this may be chargeable and therefore should be checked with our engineer during the installation.
security light detection coverage may vary with weather and temperature conditions.